TYBCOM SEM 6 Commerce Question Paper 2019 April (Solution) – Free pdf
Table of Contents
TYBCOM SEM 6 Commerce Question Paper 2019
TYBCOM SEM 6 Commerce Question Paper 2019
Q.1 A) Select the most appropriate answer from the options given below: (Any 10) (10 Marks)
1. _________ refers to studying and collecting information about operations and responsibilities of a special job.
(a) Job Design
(b) Job Description
(c) Job Analysis
(d) Job Specification
2. _____ refers to putting the right man for the right job.
(a) Selection
(b) Recruitment
(c) Placement
(d) None of these
3. _____ is a technique of E-selection.
(a) Group Discussion
(b) Campus Interview
(c) Personal Interviews
(d) Keyword Search
4. Human Resource Development leads to ______.
(a) Personal Development
(b) Organisational Development
(c) Career Development
(d) All of these
5. Performance appraisal is needed for _______.
(a) Managers
(b) Temporary Employees
(c) Permanent Employees
(d) All types of Employees
6. ______ helps to improve employees’ mental health and well-being.
(a) Counselling
(b) Mentoring
(c) Training
(d) Career Guidance
7. ________ states that most employees dislike work and lack motivation.
(a) Theory Z
(b) Theory Y
(c) Theory X
(d) ERG Theory
8. _______ is in act of stimulating someone or oneself to a desired course of action.
(a) Motivation
(b) Morale
(c) Communication
(d) Emotional Quotient
9. _______ is a feeling of injustice at the workplace.
(a) Grievance
(b) Attrition
(c) Counselling
(d) Engagement
10. ________ popularised the concept of Learning Organisations through his book entitled “The Fifth Discipline”.
(a) Peter Drucker
(b) Henry Fayol
(c) Abraham Maslow
(d) Peter Senge
11. Employee _________ is the extent to which employees feel passionate and committed to do their job.
(a) Enrichment
(b) Engagement
(c) Enlargement
(d) Endowment
12. Employee _________ involves giving the employees authority to take right decisions.
(a) Empowerment
(b) Enrolment
(c) Education
(d) Experiment
| Answers | (1) – (c), (2) – (c), (3) -(d), (4) – (d), (5) – (d), (6) – (a), (7) – (c), (8) – (a), (9) – (a), (10) – (a), (11) – (b), (12) – (a) |
Q.2 B) State whether the following statements are True or False. (Any 10) (10 Marks)
- Job enlargement refers to vertical expansion of job.
- Motion study is a technique of job enrichment.
- Strategic Human Resource Management has a long-term perspective.
- Job rotation is a form of off-the-job training programme.
- Performance appraisal facilitates promotion decisions.
- The organisation has no role in career-planning of the employees.
- Valence is the value that the individual associates with the outcome or reward.
- Spiritual quotient is the employee’s ability to manage emotions at workplace.
- Under the grievance handling procedure, the ruling of the immediate superior is final and binding on the aggrieved employees.
- Innovative organisations must give autonomy to employees.
- Actively disengaged employees have negative attitude towards the firm.
- Verbal comments can also constitute sexual harassment of women at work place.
| Answers | True: 3, 5, 7, 10, 11, 12; False: 1, 2, 4, 6, 8, 9 |
Q. 2) Answer any two of the following. (15)
(a) Define the term ‘Human Resource Management. Explain the importance of HRM.
(b) What is Human Resource Planning? Explain the steps involved in Human Resource Planning.
(c) Define Recruitment. Discuss the internal sources of recruitment.
Q. 3) Answer any two of the following. (15)
(a) Define Human Resource Development. Discuss the functions of Human Resource Development.
(b) Explain the concept of performance appraisal. What are its benefits?
(c) Discuss briefly the importance of Career Planning and Development to employees and employers.
Q. 4) Answer any two of the following. (15)
(a) Define Leadership. Explain the Transactional Leadership theory.
(b) What is employee morale? Explain factors affecting employee morale.
(c) Explain the term Employee Grievance. What are the causes of employee grievances in organisations?
Q. 5) Answer any two of the following. (15)
(a) What do you mean by Competencies? Explain the classification of competencies.
(b) Explain the term Human Resource Information System. Discuss its importance.
(c) Explain Employee Absenteeism. What are its causes?
Q.6) Write short notes on any four of the following. (20)
(a) Job Design
(b) Off the Job Methods of Training
(c) Pink’s Theory of Motivation
(d) Learning Organisations
(e) Managing Workforce Diversity
(f) Downsizing
Download Old question papers of Mumbai University from the below link
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| Computers | Download |
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